Healthcare Strategies

Engaging Health Plan Members and Supporting Providers During A Crisis

Kurt Herzer, MD, head of population health at Oscar Health, explains how payers are maintaining strong member engagement during the coronavirus. He details how population segmentation and deploying existing channels of communication can help address patient needs and uphold high quality member experience. He also describes how to partner with and support providers and community-based organizations as they assist members.

Partnering With the FCC to Expand Telehealth During the COVID-19 Crisis and Beyond

Brendan Carr, a commissioner with the Federal Communications Commission, explains how hospitals and health systems can take advantage of new funding opportunities initiated by the FCC to expand broadband connectivity and improve telehealth adoption. Carr details how the $100 million Connected Health Pilot Program and, more recently, the $200 million COVID-19 Telehealth Program are giving healthcare providers much-needed support to launch and expand innovative telehealth programs tackling both coronavirus and non-coronavirus care. He also explains how programs like this will position rural and urban providers for telehealth momentum after the emergency.

Employing A Patient-Centered Population Health Strategy During COVID-19

Vanessa Guzman, Associate Vice President at Montefiore Health System, defines population health as “everyone’s responsibility.” She describes how to build a culture that views the patient as a person, focusing on whole person health by leveraging appropriate technologies and community-based partnerships. She also addresses how the New York-based healthcare system is applying these strategies to the coronavirus pandemic.

Enabling Interoperability and Data Exchange During COVID-19

Mariann Yeager, chief executive officer of The Sequoia Project, describes the current state of interoperability in light of the recent ONC final interoperability rule. She covers what stakeholders need to be involved, the challenges that the pandemic poses to interoperability, and how circumstances could accelerate the shift toward interoperability

Maintaining Telehealth Progress Beyond COVID-19, ATA 2020 Updates

Ann Mond Johnson, chief executive officer of the American Telemedicine Association, gives an overview of the telehealth landscape, in light of the pandemic. She explores areas where telehealth use could be expanded, explains how momentum can continue once the pandemic ends, and provides details on the ATA’s 2020 conference.
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Keeping Remote Work, Telehealth Secure During the COVID-19 Pandemic

Caleb Barlow, president and chief executive officer of Cynergistek, shares best practice VPN strategies, in the wake of the COVID-19 pandemic and the increase in telehealth and remote work. He outlines recommended tech and policies, as well as the current threat landscape as hackers seek to profit from the national emergency.

The Coronavirus Outbreak: Updates from the Field, Tackling Misinformation

Roger Shapiro, MD, MPH provides an update on the coronavirus pandemic, diving into the global and United States response to the outbreak. He shares insights into identifying misinformation and provides best practices for individuals and healthcare organizations to help flatten the curve.

The Evolving Role of AI and Machine Learning in Clinical Decision Support

Katherine Andriole, PhD, director of research strategy and operations at the MGH & BWH Center for Clinical Data Science, discusses the impact of artificial intelligence on clinical decision support. She also addresses some major challenges of using the technology to enhance care delivery, and highlights key considerations for organizations seeking to use AI in clinical decision support systems.

Leveraging Community-Based Partnerships to Address Senior SDOH

Bruce Chernoff, MD, the president and chief executive officer of the SCAN Foundation, discusses the social determinants of health barriers that America’s seniors face. He also addresses the challenges that the healthcare industry experiences in trying to solve them and how partnerships with community-based organizations can be a key to the solution.

EHR Usability Fixes to Address Physician Burnout, Engagement

Gary Price, MD, president of The Physicians Foundation, talks about how EHR usability affects physician burnout, physician suicide, and patient engagement. He calls for a mindset realignment that prioritizes patient satisfaction and endorses EHR usage in which the EHR tools and regulations serve the patient-physician relationship instead of burdening it.