Healthcare Strategies

Bolstering A Hospital’s Efficiency Journey, Fiscal Outlook When Reopening

Ken Wheat, senior vice president and chief financial officer (CFO) at Eisenhower Health, describes how the nonprofit hospital managed its financial strategy during the height of the pandemic and its plans for reopening. He covers the roles that telehealth and virtual care could play going forward as restrictions on nonurgent care and elective surgeries lift and offers advice on advancing efficiency journeys through automation.
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Introducing Telehealth Strategies in Solo and Small Practices

Amy Witt, MD, licensed, board-certified dermatologist at Derrow Dermatology, discusses the process of introducing telehealth to her dermatology practice at the beginning of the coronavirus. She shares how she generated buy-in from her existing and new patients, how coronavirus has impacted telehealth utilization, and what the future holds for telehealth in dermatology.

Creating Successful Business Associate Agreements and Breach Response

Shefali Mookencherry, Impact Advisors' Principal Advisor and Solution Leader of Information Security, Privacy, and Disaster Recovery, outlines key elements for drafting solid business associate agreements and potential red flags to avoid when negotiating with business associates. Mookencherry also lays to rest some misconceptions about breach protocols and HIPAA compliance.

Using AI and Machine Learning to Support Social Determinants of Health Strategies

Amy Andrade, former assistant vice president of research at Meharry Medical College and founding director of Meharry Medical College’s Data Science Center, discusses the importance of having access to complete and accurate social determinants of health data, especially for minority and underserved patient populations. She also emphasizes the role AI and machine learning can play in helping healthcare institutions collect and utilize this information.

Transforming Home Healthcare Into Virtual Healthcare During COVID-19

David Moen, MD, president of Prospero Health Partners, describes the process of transferring in-person, integrated care to a virtual healthcare platform, a process that many practices are becoming familiar with during the coronavirus pandemic. He gives insight into rolling out the product, selecting early adopter patients, and securing provider buy-in.

Preventing Stockpiling, Preparing for the “New Normal” in the PBM Industry

Alan Lotvin, president of CVS Caremark, discusses how pharmacy benefit managers are handling the drug supply chain and managing patient needs during the coronavirus pandemic, including preventing stockpiling and providing digital solutions. He describes new PBM practices that will continue when the country moves into the “new normal.” He also touches on CVS Health’s approach to testing.

The Coronavirus Outbreak: Effective Early Intervention, Lessons Learned

Mark Lurie, Associate Professor of Epidemiology at Brown University, digs into his experience tracking the spread of infectious diseases to provide a perspective on the coronavirus outbreak. He covers effective intervention, contact tracing, and offers his outlook on the pandemic’s trajectory.

Answering Providers’ Questions About Telehealth, CTeL 2020 Updates

Christa Natoli, executive director of the Center for Telehealth and eHealth Law (CTeL), notes common provider questions about the telehealth regulatory landscape and gives her perspective on the state of telehealth during the coronavirus pandemic. She discusses emerging trends in acute, behavioral, and mental healthcare and previews CTeL’s virtual conference in June 2020.
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Designing Patient-Centered Clinical Trials Using Diversity, Inclusion

Christian Rubio, vice president of Strategic Advancement for Global Genes, explains why supporting more diversity in clinical trials is both good science and good morals and outlines how researchers can take strides towards greater inclusion of underrepresented populations. He also delves into the current state of rare disease research and COVID-19’s impact on the field.

Engaging Health Plan Members and Supporting Providers During A Crisis

Kurt Herzer, MD, head of population health at Oscar Health, explains how payers are maintaining strong member engagement during the coronavirus. He details how population segmentation and deploying existing channels of communication can help address patient needs and uphold high quality member experience. He also describes how to partner with and support providers and community-based organizations as they assist members.