Healthcare Strategies

Developing Collaborative, Aware Leaders for the Healthcare Industry

With the healthcare landscape constantly evolving, how can payers and other healthcare organizations help train healthcare leaders to be prepared? LeChauncy Woodard, MD, director of Humana Integrated Health System Sciences Institute and professor at the University of Houston, shares from her experience bridging the divide between payers and the academic setting. She explains how healthcare organizations can train healthcare leaders to be collaborative in care coordination and aware of social determinants of health.

Envisioning the Future of Senior Care in Telehealth, In-Person Settings

As seniors continue to adapt to telehealth modalities, how can health systems best leverage these technologies to empower senior-focused care? Renee Buckingham, president of Partners in Primary Care, discusses her practice’s technology solutions and how technology use in senior care might evolve in the future.

Transitioning from Data-Gathering to Implementation of SDOH Strategies

As healthcare organizations become more experienced in gathering social determinants of health data, they face the question of how to best utilize it. Shantanu Agrawal, president and chief executive officer of the National Quality Forum, shares how organizations can strategize around SDOH, transition to implementation, and how frontline workers can help move the needle.

Assessing Patient Financial Experience, Quality of Care Amidst COVID-19

Evergreen issues with affordability and quality of care have become even more apparent in light of the coronavirus pandemic. Jason Wolf, president and chief executive officer of The Beryl Institute, shares how the pandemic has shaped patient experience, both financially and clinically, and how healthcare organizations can build on industry successes in patient experience.
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Improving Population Health By Collecting, Sharing SDOH Data

Brian Dixon, director of public health informatics at Regenstrief Institute, Inc. and Indiana University Richard M. Fairbanks School of Public Health at IUPUI, details how sharing social determinants of health data can help improve population health. Specifically, he shares about Regenstrief Institute's Indiana Network for Population Health and how it expanded on previous efforts to share patients' clinical data in order to include social determinants of health information.

Creating More Personal Patient Experience, Engagement Using An AI Chatbot

Nicole Caputo, senior director of experience and innovation at UCHealth, and Matt Andazola, project manager for experience and innovation at UCHealth, describe Livi, their artificial intelligence chatbot. They cover factors that motivated the development of their virtual assistant, the chatbot's capabilities in improving patient engagement and patient experience, as well as recommendations for organizations seeking to do the same.

Tracking the Evolution of Digital Therapeutics, Its Benefits and Challenges

Digital therapeutics is both new and old. It is new in that it is a novel form of care delivery with the capacity to solve problems in healthcare, but it is also old in that its building blocks are technologies that many practices already use. Megan Coder, executive director of Digital Therapeutics Alliance, walks through what digital therapeutics is, the challenges it faces in reimbursement and regulations, and its future in our rapidly changing healthcare environment.

Pursuing Value-Based Whole Person Care in Telehealth, Population Health

With the healthcare industry experiencing a period of rapid change, whole person health has never been more important. Caraline Coats, vice president of Bold Goal and population health strategy at Humana, explains how payers and other healthcare professionals can engage in value-based, whole person care in a couple of different settings including telehealth and population health.

Striking the Right Balance Between In-Person Care and Telehealth Services

With the recent surge in telehealth services utilization, Chris Waugh, chief innovation officer at Sutter Health, has been facing a question that many leading health professionals are asking: how can providers strike a balance between telehealth and in-person care? Waugh offers his perspective on this and how to appropriately and innovatively leverage telehealth, data analytics, and remote monitoring to prioritize the best patient outcomes.

Addressing Health Disparities, Social Determinants Through Data Analytics

Steve Miff, president and chief executive officer of Parkland Center for Clinical Innovation, shares how to use data analytics to identify at-risk individuals. He describes how the center’s proximity risk index can help physicians decide when to direct patients to telehealth, identify patients facing social determinants of health and health disparities, and provide evidence to guide policy measures.