Workforce Management: The Importance of Workforce Diversity in Healthcare

Diversity is critically important for the healthcare workforce because it helps ensure that the workforce reflects the communities they serve, which leads to better outcomes for patients and families. In this episode, Nancy Maldonado, chief diversity and inclusion officer at Rady Children's Hospital in San Diego, California, shares how a diverse healthcare workforce brings a range of perspectives and experiences that allow for better communication and understanding between providers and patients of different backgrounds.